Your location helps us personalise the site for you - showing you what’s happening in your area
Enter your postcode to track the status of supply in your area, see local news quickly and more...
Follow your water from source to tap, and learn about your pipework responsibilities, or how to connect to our network
Find out more about our waste water services such as; septic tanks, sewage pollution and sewer flooding.
Check here for a detailed breakdown of your water and waste water charges
Here are some simple tips and advice to improve water efficiency in your home or business
Help keep Scotland’s water cycle running smoothly and stay safe with our simple how-to guides
Calculate how much water and energy you use daily around your home
Enter your post code to find out more about water quality in your area
Details of our latest community events
We’ll keep you informed when our work affects you
Our interactive map gives information about supply issues and current investment projects across Scotland
Our employee volunteering programme can support you through education, conservation and community activities
Find out about all the latest investments and supply updates in your area
Check our interactive map or use your post code for service updates in your area
Our services as a wholesale supplier
Understand your water and waste water responsibilities under the law
Get connected to the water and waste water network
Our services for Licensed Providers (LPs)
Our products and services to help you become more water efficient
Access our Readiness Indicator and submit/track applications to connect to our network
We offer a wide range of high quality services
How we embrace diversity and encourage inclusion at Scottish Water
Our approach to energy management, development and sustainability
Visit the pages of Scottish Water Horizons
Our customers are at the heart of our role and responsibilities to deliver the highest quality service across Scotland
Meet the team at Scottish Water and discover more about our Investment Programme
Find out about our industry leading procurement process
Keep up-to-date with all the latest news from Scottish Water
Access our publication scheme or request information
Find out about maintenance work which may affect your supply
Key information about our work, our performance and public sector policies
Check our Our Frequently Asked Questions for any issues first
Find out about our Outdoor Access Code
We offer a great range of educational resources to support Scotland's school curriculum
This video explains what to do if you are experiencing low water pressure.
When we are doing maintenance or repairs to the water network, you may experience cloudy or discoloured water. This video explains what to do if you are affected.
To be trusted to serve Scotland we need to be trusted to protect the personal information of our customers and colleagues. It's not just the law, it's the right thing to do and it relies on all of us.
Video explaining what Chloramination is