As well as providing water and waste water services to household properties, we can also provide other non-licensed services on request. These include: 

customer connections to the public water supply and/or the waste water network 

  • provision of information
  • standpipes   
  • permanent disconnection   
  • septic tank de-sludging services
  • meter services for household properties 

These services can be provided to household customers and to occupiers of non-household properties, where the services are not provided by the Licensed Provider.  

The Scheme of Charges includes an explanation and details of all Scottish Water charges which will apply from 1 April 2018 until 31 March 2019, including the other non-licensed services which can be provided by us on request.

Our full Charges Scheme as approved by our regulator is also available on request.

This additionally allows for communal dwellings, such as halls of residence. 

Charges documents

Download our charges documents

Click here