Providing an excellent customer experience for every one of our customers is a top priority for us and we aim to ensure that our workforce recognises and values the needs of individual customers and communities across the length and breadth of Scotland. 

Creating an inclusive work environment helps all our employees feel that their contribution is valued and that they are able to reach their full potential. We work hard to ensure that our people feel as though they belong at Scottish Water, as they are at the heart of our business and critical to fulfilling our vision of being “Trusted to Serve Scotland.