Contact Us
We are always happy to help with any questions or inquiries you may have. This may be regarding an existing application with our team or a new inquiry to guide you through the process.
Please contact us by using the details below.
Our main office operates Monday - Friday, within business hours.
E-mail our teams:
DevelopmentOperations@scottishwater.co.uk
Main office contact address:
Development Operations
Scottish Water
The Bridge,
Buchanan Gate Business Park,
Cumbernauld Road,
Stepps,
G33 6FB
Call the technical team on 0800 389 0379 - lines are open Mon-Thurs 8:00-16:00 (closed 12:30-13:30 and Fri 8:00- 14:00.
Urgent contact with Scottish Water outside of these hours can be directed to our central Contact Centre:
Customer Helpline, open 24 hours:
0800 0778 778
Customer Service email:
help@scottishwater.co.uk