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Help & Support

Your Home
Your Home
- Your Water
  Follow your water from source to tap, and learn about your pipework responsibilities, or how to connect to our network
- Your Waste Water
  Find out more about our waste water services such as; septic tanks, sewage pollution and sewer flooding.
- Your Charges
  Check here for a detailed breakdown of your water and waste water charges
- Water is Always Worth Saving
  Help protect a precious resource and make small changes to save water and energy
- Campaigns
  Help keep Scotland’s water cycle running smoothly and stay safe with our simple how-to guides
- Water Usage Calculator
  Calculate how much water and energy you use daily around your home
- Check the quality of your water
  Enter your post code to find out more about water quality in your area
Water Usage Calculator

Check the quality of your water
In Your Area
In Your Area
- Community Events
  Details of our latest community events
- Keeping You Informed
  We’ll keep you informed when our work affects you
- Latest In Your Area
  Our interactive map gives information about supply issues and current investment projects across Scotland
- Visiting our Reservoirs
  We look after around 300 of Scotland’s reservoirs that we welcome you to come and enjoy
- Volunteering in Your Area
  Our employee volunteering programme can support you through education, conservation and community activities
- Annual Consultative Meeting
  Find out about all the latest investments and supply updates in your area
- Current Service Updates
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Annual Consultative Meeting

Current Service Updates
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Business & Developers
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  Our services as a wholesale supplier
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  Understand your water and waste water responsibilities under the law
- Connecting to Our Network
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- Licensed Providers
  Our services for Licensed Providers (LPs)
- Metering Services
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  Access our Readiness Indicator and submit/track applications to connect to our network
- Development Centres
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  We offer a wide range of high quality services
Development Centres

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About Us
About Us
- Diversity & Inclusion
  How we embrace diversity and encourage inclusion at Scottish Water
- Energy and Sustainability
  Our approach to energy management, development and sustainability
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  Visit the pages of Scottish Water Horizons
- What We Do
  Our customers are at the heart of our role and responsibilities to deliver the highest quality service across Scotland
- Who We Are
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  Find out about our industry leading procurement process
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Careers

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Help & Resources
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  Access our publication scheme or request information
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  Coronavirus Information
- Current Service Updates
  Find out about maintenance work which may affect your supply
- Document Hub
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- FAQs
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- Outdoor Access Code
  Find out about our Outdoor Access Code
- Contact Us
- Education
  We offer a great range of educational resources to support Scotland's school curriculum
Contact Us

Education

Your search for 'Shaping the Future' yielded 1167 results:

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Sewer Investigation Work, Helensburgh

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We're carrying out sewer investigation work from Tuesday 14^th May 2024 for approx. 5 days

Corstorphine Road Sewer Works

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Corstorphine Sewer Works

Footpaths Around the Reservoirs

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We are upgrading the footpaths around Craigmaddie and Mugdock reservoirs

Investment Programme

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Find out how our 2021-2027 investment programme is delivering benefits across Scotland

Essential maintenance in KW17, Toab

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Information on a service update

We are carrying out repairs to a burst water main in Cathcart, G44

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Information on a service update

Investigating Loss of Supply to Customers in Banchory

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Information on a service update

Repairs to a burst water main in DG2 Dunscore

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Information on a service update

Repairs to a burst water main in AB10 Aberdeen

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Information on a service update

We have repaired a burst water main in DG11, Lockerbie

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Information on a service update

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