Your Charges 2024-2025

If your Council Tax bill includes services that you believe your home is not connected to, please contact our Customer Portal.

Full-time students are exempt from paying household water and waste water charges.  As a result, the providers of purpose-built student accommodation, such as student halls of residence, are not charged for the water and waste water services for accommodation occupied by full-time students. 

However, water and waste water charges do apply when the accommodation is made available to, or occupied by, non-full-time students.

Metered charges apply to the small number of houses where a water meter has been fitted to the water supply.  

Many rural houses across Scotland are not connected to Scottish Water’s network of sewers and will normally have private septic tanks. Scottish Water offers Septic Tank Desludging services.

Scottish Water also provides other services such as household metering and new connections to the public water supply and waste water networks.

The Scottish Water Household Charges 2024/25 leaflet will be available to view/download from here soon.