News

Scottish Water Delivers Record Performance

We've achieved our best performance year since Scottish Water was formed in 2002, with record customer satisfaction, less environmental pollution incidents and reduced leakage and supply interruptions for customers.

13 August 2025

Fire Hydrant Vandalism Can Put Lives at Risk Warning

We're warning of the risks to life and property after recent spate of fire hydrant vandalism

18 July 2025

Significant Progress On Peterhead To Ellon Investment

Scottish Water is making rapid progress on its £38million investment project.

19 June 2025

Our Plan to Protect Scotland's World Class Water for Next 25 Years

Our strategic plan aims to ensure water and waste water services remain sustainable, resilient and affordable

25 May 2025

Customers Urged to Use Water Efficiently to Help Maintain Normal Supplies

As Scotland has driest start to the year for more than 60 years, we're asking customers to help protect resources

15 May 2025

Top Up Tap at Kilmacolm Library a 'Novel' Idea

Children from Kilmacolm Nursery in Inverclyde recently quenched their thirst for learning at a Scottish Water Top Up Tap located just outside the village’s library

08 April 2025

Industrial Action - Statement

Scottish Water issues statement to reassure customers as a result of a union ballot on potential strike action

19 February 2025

Time to Rethink Our Relationship with Water

Our new Draft Long Term Strategy Consultation is asking everyone to consider how they use water in the face of growing challenges

03 February 2025

How We Kept Scotland's Water Flowing in the Face of Storm Eowyn

What does it take to keep water and waste water services flowing in the face of a storm - by numbers

30 January 2025

Average Household Water Bills to Rise by £44/year to Fund Essential Investment

Charges which fund vital water and waste water services in Scotland have been announced for 2025/26

28 January 2025

Trial Starts in Dundee to Better Understand Household Water Use

Residents in north west of Dundee will help Scots better understand the water use to make smarter choices to reduce waste and protect our resources for generations to come

24 January 2025

Scottish Water Continues Essential Sewer Repairs in Haymarket, Edinburgh

Scottish Water is set to commence the second phase of essential sewer repair works in Rosebery Crescent, Edinburgh, following the successful completion of upgrades to the waste water infrastructure at the end of last year

15 January 2025

Check Your Pipes as Freeze Sees 30% Increase in Bursts

We're urging customers to check their pipes for bursts as sub-zero temperatures see a 30% increase in two days

10 January 2025

Over 60,000 Sign Up to Text Alert Service

Join the thousands who are signing up to our new free text alert service to stay in the know about service issues

07 January 2025

Interim Report: More Sustainable and Cost Effective Solutions are Key

Interim financial report highlights we're delivering more more sustainable and cost effective solutions for our customers

18 December 2024