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Help & Support

Your Home
Your Home
- Your Water
  Follow your water from source to tap, and learn about your pipework responsibilities, or how to connect to our network
- Your Waste Water
  Find out more about our waste water services such as; septic tanks, sewage pollution and sewer flooding.
- Your Charges
  Check here for a detailed breakdown of your water and waste water charges
- Water is Always Worth Saving
  Help protect a precious resource and make small changes to save water and energy
- Campaigns
  Help keep Scotland’s water cycle running smoothly and stay safe with our simple how-to guides
- Water Usage Calculator
  Calculate how much water and energy you use daily around your home
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  Enter your post code to find out more about water quality in your area
Water Usage Calculator

Check the quality of your water
In Your Area
In Your Area
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  Our interactive map gives information about supply issues and current investment projects across Scotland
- Visiting our Reservoirs
  We look after around 300 of Scotland’s reservoirs that we welcome you to come and enjoy
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  Our employee volunteering programme can support you through education, conservation and community activities
- Annual Consultative Meeting
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Annual Consultative Meeting

Current Service Updates
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  Understand your water and waste water responsibilities under the law
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  We offer a wide range of high quality services
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About Us
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  How we embrace diversity and encourage inclusion at Scottish Water
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  Visit the pages of Scottish Water Horizons
- What We Do
  Our customers are at the heart of our role and responsibilities to deliver the highest quality service across Scotland
- Who We Are
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  Find out about maintenance work which may affect your supply
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  We offer a great range of educational resources to support Scotland's school curriculum
Contact Us

Education

News & Views

Second Phase of Flood Project A Step Closer for Picturesque Pittenweem

A planning application has been submitted for the second phase of an £8million Scottish Water project to protect the picturesque Fife village of Pittenweem from flooding

05 December 2025